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treborplus 05-05-2011 04:05 AM

renew my developer subscription
 
Hi,

I would like to renew my developer subscription but when I try to, the $50 discount is not reflected in PayPal or 2Checkout. They still indicate a $298 payment instead of $248. What could I be doing wrong?

neo 05-05-2011 05:52 AM

the renewal must be done from member portal , not main sales page
Youjoomla Signup
and select the one from Customer specials tab
here is direct link
Youjoomla Signup

treborplus 05-05-2011 06:16 AM

Quote:

Originally Posted by neo (Post 37835)
the renewal must be done from member portal , not main sales page
Youjoomla Signup
and select the one from Customer specials tab
here is direct link
Youjoomla Signup

Hello,
I've been trying it since eysterday, but it doesn't works. Is this discount only for one year? Because I have been a member for three years. I had discount last year, maybe it shouldn't belong to every other year:D!? I don't know, but can you write me back ASAP. My membership expires today.

Thank you so.
Trebor

neo 05-05-2011 07:12 AM

try now , you had expired subscription and used discount once.

treborplus 05-05-2011 08:47 AM

Now it worked! Thank you very much for your help.
Best regards
Trebor

younex 01-17-2012 12:42 AM

Subscription renewal discount
 
I have same problem, i tried until my subscription expired now im stranded. I tried to contact the sales directly but got no responce.

neo 01-17-2012 10:14 PM

Quote:

Originally Posted by younex (Post 43715)
I have same problem, i tried until my subscription expired now im stranded. I tried to contact the sales directly but got no responce.

Can you please send email again we do not have anything from you and do not forget to add your username

younex 02-19-2012 09:16 AM

Quote:

Originally Posted by neo (Post 37835)
the renewal must be done from member portal , not main sales page
Youjoomla Signup
and select the one from Customer specials tab
here is direct link
Youjoomla Signup


I did this, paid the 245 USD but still have no access to the templates, i dont know if this was update or upgrade because i had a developer package from the begginning. Ive been locked out for about 2 months now.

younex 02-19-2012 09:20 AM

Now its working, i had to logout of the system.

orion_ 02-19-2012 09:34 AM

That is a good rule :)


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